Study-related services

Student and employee in the Student Service Center
Student Service Center

The Student Service Centre (SSC) is the first point of contact for all organisational matters relating to studies, including exams, the StudentCard and re-registration.


Student Advisory Service

Student Advisory Service

The Student Advisory Service is there to answer your questions about studying and advise you on how to proceed with your studies or how to go about changing your degree programme or university later on.

Either by email ( or by telephone on (030) 5019-2254 from Monday to Thursday from 10 a.m. to 12 p.m. and 2 p.m. to 4 p.m., and Fridays from 10 a.m. to 12 noon.


Student solving math problems
Learning Centre

The Learning Centre supports first-year students as they prepare for their studies and offers study-related courses on topics such as learning strategies and academic writing.

By email:

Psychological Counselling

The Psychological Counselling supports students with individual counselling and group events. Frequent problems include exam nerves, chronic postponement, difficulties with self-organisation, relationship conflicts and addiction problems.

ContactBy telephone on (030) 5019-2315 or by video call by prior appointment. If you are unable to reach Hanna Dobrovoda in person, please leave a message including your callback number, or send an email to

Career Services Team
Career Services

The Career Services at HTW Berlin provide advice on all issues concerning career orientation and career entry from your first semester until you complete your degree: What do I want to do after my studies? What are my strengths? How do I apply? How can I gain access to potential employers?

If you have any questions, the best way to contact us is by email at Michaela Frana, Anne-Kathrin Böttcher and Yvonne Küssner, the Career Services team, can also be reached by phone.

Two women talk to each other

HTW Berlin’s support for start-ups offers a wide range of information, qualification and support in the areas of idea development, entrepreneurship, self-employment, business start-ups and financing.

The team is best contacted by email:

Children in a lecture hall
Family Support Centre

The Family Support Centre advises you on the compatibility of family and studies. The aim is to adapt studying at HTW Berlin as well as possible to the living conditions of students with family responsibilities.

By sending an email to or by phone on (030) 5019-2784.

Student in the library

The university library offers the appropriate academic literature for your studies - both printed and digital.

Students’ Union (Executive Committee) (AStA)

The Students’ Union (AStA) deals with student questions and problems. Among other things, it offers legal advice and represents the interests of the student body in dealings with the University Board.

By email:

Foreign Languages

At HTW Berlin, you can attend courses in a total of eight foreign languages and acquire important language certificates for studying abroad. Information on foreign language training is available at the orientation days.


  • Questions about the choice of foreign language: Jürgen Wehner (English), Andrea Niño (Romance languages), Dr. Brigitte Dreßler (other languages)
  • Organisational questions, e.g. regarding participation in language courses in the LSF campus management system: Gabriele Baumann
  • Questions on the accreditation of academic achievements in the field of foreign languages: Dr. Brigitte Dreßler
  • Your lecturers’ office hours are stated on their personal web pages.
Mini globe on a desk
International Office

The International Office International Office advises on the possibilities of an exchange semester, organises study places for students at one of HTW Berlin’s 150 partner universities and provides advice on financing a degree and/or internship abroad.

The International Office team is available by phone and email.

Student at laptop
Information Technology Centre

As the central IT service provider at HTW Berlin, the university’s Information Technology Centre is responsible for areas including Webmail, the LSF campus management system, Moodle and on-campus WiFi.

The Information Technology Centre’s IT Help Centre is on hand to answer questions by email at and by telephone on (030) 5019-2525.

Equal Opportunities Officer for Women

You can contact the Equal Opportunities Officer for Women at HTW Berlin if you are interested in gender and diversity at the university and want to discover networking opportunities, if you would like a clarifying talk in the event of a conflict or if you are affected by sexualised discrimination and violence.

The best way is by sending an email to

Anti-discrimination officers

The anti-discrimination officers ensure that everyone at the university can study, work and research free from discrimination of any kind.

The student support services are listed on the website of the anti-discrimination officers (in German).